Frequently Asked Questions
Find answers to common questions about our cleaning services, quotations, cleaners and how we work.
What cleaning services do you provide?
We provide commercial cleaning, communal area cleaning, and deep and periodic cleaning for businesses, landlords, property managers and residential developments.
How do I request a quote?
Complete our online Request a Quote form with details about your property and cleaning requirements. We will review the information provided and contact you regarding your quotation and any further information we may need.
Do you provide regular cleaning services?
Yes. We provide scheduled cleaning services based on the individual requirements of each property, including regular daily, weekly or multiple-times-per-week cleaning where appropriate.
Do you offer one-off cleaning?
Yes. Our Deep & Periodic Cleaning service can be arranged for one-off or scheduled intensive cleaning requirements.
Do you provide cleaning products and equipment?
Cleaning products and equipment requirements vary depending on the service and property. These arrangements will be discussed and agreed as part of the quotation and service specification.
Are your cleaners vetted?
We take appropriate steps to verify and assess cleaners before they work on JG Property Cleaning assignments. Where checks such as DBS screening are required by the role, client or site requirements, the appropriate checks will be completed.
Can you clean communal areas in apartment blocks?
Yes. We provide cleaning services for communal areas within residential developments, including entrances, reception areas, corridors, staircases and other agreed communal spaces.
Can you clean offices outside normal business hours?
Yes. Cleaning schedules can be arranged around the requirements of the property, including evening cleaning where suitable.
Do you work with landlords and property managers?
Yes. We work with landlords, property managers and businesses to provide reliable cleaning services tailored to their properties and requirements.
Can you visit the property before providing a quote?
Where appropriate, we may arrange a site visit or request additional information to properly understand the property's size, condition, access arrangements and cleaning requirements before preparing a quotation.
Can I change or cancel a cleaning service?
Changes and cancellations are subject to the terms agreed for your service. Please refer to our Cancellation Policy and Terms & Conditions for further information.
How do I contact JG Property Cleaning?
You can contact us using the details on our Contact page or submit a Request a Quote form if you are interested in our cleaning services.